Okanagan College - IT Service Status
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Banner System ? Operational
Computer Lab ? Operational
Email systems ? Operational
Internet, wireless, and networks ? Operational
myMoodle ? Operational
myOkanagan ? Operational
Evisions Maps ? Operational
Phones ? Operational
Printing ? Operational
Website - www.okanagan.bc.ca ? Operational
Etrieve Central (Softdocs) ? Operational
FAST (HR, Finance, WebReq) ? Operational
Audio Visual Systems ? Operational
Service Request System ? Operational
VPN ? Operational
Lifelong Learning Extended Education - Continuing Studies Operational
90 days ago
100.0 % uptime
Today
Adobe ? Operational
90 days ago
99.21 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 15, 2024

No incidents reported today.

Sep 14, 2024

No incidents reported.

Sep 13, 2024
Wi-Fi connectivity issues at the Kelowna Campus E building
Resolved - This incident has now been resolved.
Sep 13, 08:48 PDT
Investigating - We are currently experiencing Wi-Fi connectivity issues at the Kelowna Campus, specifically in Building E. Our Network team is actively investigating the matter to resolve it as quickly as possible.

Thank you for your patience and understanding.
Sep 11, 13:10 PDT
Sep 12, 2024

No incidents reported.

Sep 11, 2024
Sep 10, 2024
Etrieve Issues
Resolved - This incident has now been resolved.
Sep 10, 15:54 PDT
Investigating - We have received reports of PDF upload failures within Etrieve Forms, as well as issues preventing changes in Form Builder from being saved. Our IT team is actively collaborating with the vendor to resolve these problems.
Sep 10, 14:52 PDT
VPN Services Unavailable
Resolved - This incident has been resolved.
Sep 10, 10:42 PDT
Investigating - Services Affected:
IT Services is currently working on issues with the Global Protect VPN services.

Impact:
Users trying to access Global Protect will be unable to authenticate.

Resolution:
Our networks team is working diligently to trace the issue and restore services.

We appreciate your patience,
Marcelo Guimaraes

To subscribe, follow, or unsubscribe please visit :
http://it-status.okanagan.bc.ca
Sep 10, 07:27 PDT
Sep 9, 2024
Printing currently unavailable
Resolved - This incident has been resolved.
Sep 9, 09:27 PDT
Investigating - Services Affected:
IT Services has identified and issue with printing and is currently investigating the problem.

Impact:
Users trying to print will be unable to.

Resolution:
Our Networks team is working to trace the issue and restore services.
We have no estimated time of resolution at this time.

We appreciate your patience,
Ryan Ebner

To subscribe, follow, or unsubscribe please visit :
http://it-status.okanagan.bc.ca
Sep 9, 08:33 PDT
Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024
Reports of eduroam being slow
Resolved - This incident has been resolved.
Sep 4, 08:25 PDT
Update - We are continuing to investigate this issue.
Sep 4, 08:25 PDT
Investigating - eduroam -down graded performance, the network team is currently investigating
Aug 30, 10:41 PDT
Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

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